MyIT

BMC MyIT is a new self-service app that gives employees and customers easy access to IT services anytime, anywhere and from any device. Users can search for answers in the knowledge database and receive important updates pushed out by IT. They can solve routine issues, schedule appointments and initiate new service requests, with a couple of clicks. And because MyIT knows who the users are and where they are located, IT can provide faster and more personalized assistance. MyIT transforms the IT experience, giving staff greater autonomy and flexibility to work wherever, whenever and however they want. BMC MyIT Features • Home My work environment at a glance • Assistance Find answers, request services, report issues and make IT appointments • Location Map your location to the closest resources • Broadcasts a bulletin board of notifications directed enterprise-wide or to select communities whether geographically or organizationally based – e.g., region, building, role, group, etc. • Health Status of services you use Problems logging in? Login ID trymyit Password trymyit Host try-myit.bmc.com Port 80